Piccolo Heath LLP is a team of dedicated Toronto and Mississauga employment lawyers with over 30 years of combined experience. We approach the practice of law in a principled and practical manner. We believe that forging a true partnership with our clients is key to our mutual success. We understand our clients’ current employment-related needs and work to forecast their future requirements. We are grateful for the trust that our clients place in us and strive to build long lasting relationships with each of them.

Patrizia Piccolo

B.A., LL.B., Partner

Patrizia is a Partner at Piccolo Heath LLP. With extensive knowledge of Canadian employment law and a passion for client service, you’ll want Patrizia in your corner.

Relationships matter to Patrizia. She forms close partnerships with each and every client, helping businesses of all sizes navigate tricky employment issues in a strategic, dynamic way. Her goal is to see her clients prosper.

Patrizia (pronounced ‘Patricia,’ just forget about the Z) always knew she wanted to be a lawyer. By 12 years of age, she’d read every single book in the young adult section of her Central Etobicoke public library. Her thirst for knowledge and her knack for public speaking, as well as her uncanny memory for case law, saw her through undergrad and law school.

Today, with intricate knowledge of employment and labour legislation, a deep understanding of how both legislation and case law applies to the situation at hand, and a dedication to ensuring the success of her clients’ businesses, she is a trusted advisor in her chosen field. She gives her clients what they need: a buffet table of options, along with the knowledge and advice to help clients choose the one that best suits their situation and desired outcome.

Her practice covers all aspects of the employment relationship: hiring, performance management, accommodation, workplace restructuring, termination, and post-employment obligations. In addition, Patrizia has a particular expertise in guiding workplaces through investigations when those are required.

Check out Patrizia’s blogs


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Patrizia’s Media Appearances and Publications

A genuine people person, Patrizia is frequently asked by clients, boards of trade, educational institutions, industry organizations and human resources associations to appear as a guest speaker on employment law matters. Patrizia is often quoted in the media on matters relating to the workplace. She is a sought after employment law expert and has appeared on City TV, been quoted in the Law Times, been a guest on CBC News Radio and  published articles in HR Reporter, the Mississauga News, Lead Magazine,  and many other Canadian publications.


An avid reader and swimmer, Patrizia spends her spare time with her family. She loves nothing more than watching her sons play soccer and hockey, followed by a tasty lunch in The Junction or Bloor West Village with her husband, Robert.

Year of Call, 1998
B.A. University of Toronto
LL.B. Osgoode Hall Law School
Member: Law Society of Upper Canada, Ontario Bar Association, Canadian Bar Association and HRPA.

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Jennifer Heath

B.Sc., LL.B., Partner

Jennifer is a Partner at Piccolo Heath LLP. She combines pragmatism, enormous knowledge and strategic guidance to deliver results on workplace issues.

Dedicated to improving the health and productivity of her clients’ workplaces, Jennifer knows she’s done her job when she’s made your job easier. She considers both the technical application of the law and the human component when she advises her clients.

When Jennifer takes on a case, her clients reap the benefit of her experience, her broad knowledge of employment law, her intense personal investment, as well as her quick sense of humour.

Growing up in a family business, Jennifer learned about employee and customer relations from an early age. Making hot dogs and managing staff and golfers on the family’s par-three golf course, she demonstrated customer service and management skills beyond her years. She uses these same skills today in her own practice.

Over her 11-year career, Jennifer has represented organizations of all sizes and across all sectors, providing measured guidance as they navigate their “people problems”. She makes the complex easy to understand and won’t overwhelm you with irrelevant details. Jennifer provides tailored advice: she’ll help you work out the best course of action for your organization. She is a seasoned litigator, but she knows when to stay at the table instead of pushing to court.

Representative experience:

  • drafted complex employment and independent contractor agreements and workplace policies
  • negotiated highly technical and sensitive settlements
  • provides strategic advice regarding termination, restructuring and disability management issues.

Check out Jennifer’s blogs


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Media Appearances and Publications

Jennifer is a commentator on recent cases in the Law Times and other publications. She is a frequent guest at human resource association events across Ontario. She is also a regular blogger.


In her spare time, Jennifer plays basketball, spends time with her family, and makes messes in the kitchen. She loves to travel. Recently, she went on a road trip in Madeira and a fun (but disheartening) trip to watch the Jays play in Baltimore.

Year of Call, 2008
B.Sc. University of Toronto
LL.B. University of Western Ontario

Professional Member:
Law Society of Upper Canada
Ontario Bar Association
Canadian Bar Association

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Cynthia C. Ingram

B.A.Econ., LL.B., Associate

Cynthia is a senior lawyer who is respected by her clients and peers alike. She provides proactive advice and representation to employer and employee clients on human resource and employment-related matters, including human rights, occupational health and safety requirements, and risk-management.

With a focus on management needs, she works with the management teams, Human Resources and Corporate Security divisions of businesses of various sizes and diverse industries ranging from family-owned businesses and start-ups, to large public and multi-national corporations to provide strategic advice and operational support towards comprehensive workplace policies and practice. Her wide range of experience includes counselling and representing clients on a variety of employment related issues, including hiring practices, employment and service agreements, employee policies and procedures, performance management, managing employee leaves of absence, employee discipline and termination, occupational health and safety, and discrimination and harassment.

She also provides comprehensive advice to Senior Management and Executives on compensation, remuneration and share entitlements.  A skilled litigator, her expertise includes advising clients in the practical avoidance of litigation on contentious workplace and employment disputes, and representing clients before all levels of Courts and administrative tribunals in Ontario if and when litigation results.

Check out Cindy’s blogs


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Cynthia’s Unique Skills

Prior to focusing her practice to employment law, Cynthia practiced in commercial litigation and held the role of Senior Counsel and Head of Litigation for North American’s largest competitive retailer of energy-related services. With this background, Cynthia is able to “get in the trenches” to identify and understand the business needs and strategies of her employer clients and offer practical advice and solutions. She is recognized for her attention to detail, and for being able to develop a unique alliance with her clients – developing practical strategies to enable them to navigate all statutory and human resources obligations and achieve sound workplace practices and policies.

Certified in The Reid Technique of Advanced Interviewing and Interrogation, Cynthia also has experience working with parties in addressing allegations of bullying, harassment, fraud and workplace misconduct. Cynthia assists and advises business owners and Human Resources personnel on all aspects of workplace investigations, including providing an objective review and assessment of workplace complaints and allegations of employee misconduct.

Media Appearances and Publications

With a passion for training and education, Cynthia has developed and delivered training for Senior Management, Human Resources representatives, and operational personnel. In recognition of her dedication and commitment to developing best practices, Cynthia is often invited to speak before human resource associations in addition to in-house seminars on matters addressing all practices and aspects of the employment relationship. In addition to her seminar attendances, Cynthia has commented on caselaw and employment issues in regular newsletters, First Reference Talks, has appeared on the Canadian HR Reporter TV, and commented on issues of workplace harassment for David McKie, a CBC News journalist.


Beyond her professional career, Cynthia is a proud wife and mother of two teenagers whom she cheers on in competitive dance and lacrosse.  When not in the office, you will likely find Cynthia offering her services in another capacity. Her commitment to her family and the broader community sees her volunteering in several capacities with her local school, dance and lacrosse communities. Cynthia is also keen in her own extra-curricular activities of tap and jazz dancing, and her recent entry into the world of kick boxing.

For some, Cynthia will be remembered as the winner of the coveted mirror-ball trophy in the Community Foundation of Mississauga’s 2014 Dancing with the Mississauga Stars.

Year of Call, 1995
B.A. (Econ.) University of Western Ontario (now Western University)
LL.B.  University of British Columbia (including studies at UC Hastings College of Law)
Member:  Law Society of Upper Canada

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Courtney Smith

Senior Assistant and Firm Manager

Courtney is the Senior Assistant and Firm Manager at Piccolo Heath LLP. She has worked with the team since January 2014. Courtney grew up in Shedden (known as the Rhubarb Capital of Ontario) and received her BA in Criminology from Western University in 2012. Courtney is known for her rapport with clients and her collaborative nature. She brings initiative, versatility and proficiency to her work every day. Outside of the office, Courtney is passionate about travel, animals, food and movies. In her spare time, Courtney can be found with her family, playing basketball or cheering on the Toronto Raptors.

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Jessica Orr

Senior Assistant / Clerk and Marketing Coordinator

Jessica is the Senior Assistant / Clerk and Marketing Coordinator and has been working with the team since June 2016. She studied political science at Carleton University and completed the Law Clerk program at Seneca College. At work, she is responsible for the bulk of the firm’s litigation files. Jessica is dedicated to excellent client customer service, and keeps the Luddites at the firm on top of important technological and organizational upgrades. Her pastimes include listening to too many podcasts, learning random trivia and crocheting cute things.

Hailey Arjoon

Senior Assistant/Clerk

Hailey is a Senior Assistant/Clerk and joined the team in September 2018. She studied Legal Studies at the University of Waterloo and completed the Paralegal program at Seneca College. She is very organized and prides herself on her client service and legal research skills. She enjoys travelling, playing with her dog and tutoring children in English, French and History.